Post Updated 10/02 to include information about Mac OS upgrading and ExamSoft account login. The LockDown Browser + Canvas is SMUs secure exam. Students are unable to copy, print, open new tabs, access other applications, or visit other websites during an online exam. If you forgot your password, use the ‘Lost Password’ link to have it resent to you. The LockDown Browser locks down the online test environment to help prevent cheating in Canvas testing environments. If you need to access your ExamSoft account, please visit Log into the account under the ‘Administrator/Faculty’ area. Questions about Mac OS upgrade should be directed to the Help Desk. We urge you to please refrain from updating to El Capitan until an official support announcement has been made by ExamSoft. If you are running El Capitan as your OS, ExamSoft will prevent you from downloading or registering SofTest on your device. While it is exciting to be the first one to use a new OS, if you use ExamSoft, we would urge you to wait.Īt this time, ExamSoft’s SofTest is not compatible with El Capitan due to a vulnerability identified during the initial testing. Respondus offers 45-minute trainings for instructors daily to learn how to use Respondus Monitor for online proctoring. Additionally, Respondus will use your computer’s webcam to record your exam session. Avoid putting it on your personal computer at all costs. TLDR Respondus has a very high chance to break your computer to the point of being nearly unusable. Update: ExamSoft announces a new version of SofTest supporting El Capitan will be available by the second week of November.Įl Capitan (OSX 10.11) was recently released to the public by Apple. browser and webcam monitoring through Respondus Monitor a tool that will lock down the testing environment on Blackboard to prevent printing, copying, and navigating to unauthorized websites. Options for students having technical difficulty during an exam: Students taking an exam using Respondus Monitor (not just RLDB) can chat with a live support agent by clicking the Help Center button at the top of their screen. VERY IMPORTANT WARNING ABOUT RESPONDUS LOCKDOWN BROWSER. Update: ExamSoft announces a new version of SofTest compatible with El Capitan is available now. Respondus LockDown Browser is an online proctoring software that is used in the education field to monitor students while they take tests.
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